We understand that travel plans may change suddenly; that's why we have implemented a 100% refund up to 3 days before your initial tour booked whether in person, phone, email, or through our advanced e-commerce website. We require that you send us an email to refunds@MiamiAdventuresTours.com to let us know about your cancellation.
Once you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a period of 24 hours.
Your refund doesn't show up yet ?
If you haven’t received a refund yet, please first check with your bank account again;
then contact your credit card company as it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted, specially if your live outside the United States of America.
If you’ve done all of this and you still have not received your refund yet, please contact us with details of your requested refund to
refunds@MiamiAdventuresTours.com so that we may help you further.